Department Assistant / Assistant to the Head of Department (f/m/x)

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Frankfurt School of Finance & Management’s International Advisory Services has been at the forefront of providing training and consultancy (technical assistance) for the financial sectors and beyond for almost 30 years. We deliver innovative, smart and practical solutions to strengthen global social, economic and environmental sustainability. Among our main clients are ADB, AfDB, EBRD, EC, GIZ, IFC, KfW and World Bankas as well as commercial banks and non-bank financial institutions.

For our strongly growing portfolio, we are looking for a Assistant (f/m/x) to the Head of Department with experience. The position is initially limited to 24 months.

• Act as a focal point for general inquiries to the department and department management
• Maintain and streamline office systems and processes, including data management and filing
• Support the onboarding process for new staff
• Organize meetings / events, including facilitation of JourFixes
• Support department management with general administrative, coordination and communication tasks, including travel arrangements / travel expense accounting, diary management and correspondence
• Support department staff with acquisition, marketing and administrative activities, including invoice processing
• Carry out additional duties and responsibilities as assigned

The ideal candidate is highly organized, detail-oriented, and proactive, with exceptional interpersonal and communication skills. They excel at managing complex schedules, coordinating collaborative activities, and fostering positive relationships with internal and external stakeholders. Reliability, professionalism, and a collegial mindset are essential, along with the following qualifications:

• BA degree in Business Administration or similar / trained office administrator / industrial management assistant / paralegal,
• Excellent attention to detail, with the ability to maintain a high level of accuracy,
• A flexible, pro-active approach to work including the ability to prioritise and re-prioritise,
• Excellent soft skills and communication skills in both English and German,
• Ability to deal with sensitive information with discretion and to maintain confidentiality,
• Solid IT skills, including a working knowledge of Microsoft Office Word, Excel, Outlook and PowerPoint.

• 30 days of annual leave, along with extra days off for special occasions:

  Whether it’s the end of the year, your wedding, a move, or your birthday – we give you the gift of time. This includes full days off on Christmas Eve and New Year’s Eve, plus a half day on your birthday and on Shrove Tuesday.

• Company pension scheme:

  We’re thinking ahead: with strong additional retirement benefits to secure your future

• Subsidised cafeteria:

  Enjoy healthy and diverse food options at great prices in our cafeteria

• Corporate benefit programme:

  Enjoy exclusive discounts for employees across a wide range of partner companies: from electronics to leisure activities

• Health programmes:

  Extensive health offerings to support your well-being: ranging from fitness courses to medical check-ups

• Flexitime and time off to balance overtime:

  A balance of structure and flexibility: Our flexitime model within core working hours lets you compensate for overtime with additional time off

• Employee events and a strong team culture:

  From summer parties and Christmas celebrations to inspiring skill-sharing sessions: we believe in celebrating success together

• remote work in a 3–2 model:

  Flexible work model: Three days on-site, two days remote – supporting a healthy work-life balance

• Opportunities for education and professional development:

  Education is our core strength: Personalised career development through customised training and growth programs

• Excellent transportation links:

  Ideally located with excellent access to public transportation

• smart AI solutions for everyday office work:

  Our advanced AI solutions streamline your workflow: so you can work faster and focus on what truly counts

• Exercise and fitness offers:

  Diverse sports options to help you stay active and recharge after work

• Discounted public transport ticket (Deutschlandticket):

  Sustainable and budget-friendly travel with the subsidised Deutschlandticket